Contact Us

Questions about selling on Damsyn, your store, or payouts? Reach out through the quickest channel for you.

Headquarters

House of Damsyn

Accra, Chantan-Bafana Street

Ghana

Find answers fast without waiting for a reply.

How do I start selling? Create a free account, complete the short onboarding, then add your catalogue — most vendors are live within a day.
When do I get paid? Earnings are sent via MoMo or bank transfer within 14 days of a sale being delivered.
Do you offer training? Yes — Damsyn onboarding and support are free for every vendor.
Can I update my store or product details? Yes, manage products, inventory and branding anytime from your vendor dashboard.

List accurate sizes (S–XL or numeric) for every variant so shoppers pick the right fit first time.
Add a short fitting note and, where possible, a size chart to reduce mismatches and returns.
Consistent sizing across your listings builds shopper confidence and improves conversion.

For stock held at Damsyn, we handle packing and dispatch for you — no extra work required.
If you collect sold items, a Damsyn rider picks them up directly in Chantan and surrounding areas.
In Kasoa, drop sold items to the rider at West Hills Mall; in Tema, East Legon, Botwe, Madina, Haatso and Oyarifa, meet the rider at Accra Mall.
Items must be ready at the agreed meeting point and time to keep deliveries on schedule.

Exchanges are accepted within 48 hours of delivery for items of equivalent value.
Items must be returned in the same condition as when dispatched; damage caused by customer misuse is the customer's responsibility.
Damsyn covers the logistics cost of returns and exchanges.
A payout may be temporarily withheld while a return or exchange is being resolved.